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2021-01-22 |
Other |
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can we please get 2 more torch tanks. thank you! |
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Complete |
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2021-01-21 |
Other |
Bathroom paper towel dispenser (bathroom closest to Brownie cutter) |
Paper towel dispenser was dispensing paper towels on its own. It was randomly dispensing about every 15-20 seconds and wasted a whole role of paper towels when we discovered it. |
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changed batteries and towels |
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2021-01-20 |
Other |
White dry erase board |
Please hang up white dry erase board in packaging. We have an area we will mark for you, for where we want it. It is currently in the barn door office / pastry desk. |
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Complete |
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2021-01-19 |
Other |
Recalibrate bench scale |
Bench scale with black cord.
This scale is having issue with staying zeroed out once set. Also if there is any movement on the bench while trying to scale dough the scale just jumps around on weight by alot |
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balanced scale |
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2021-01-18 |
Walk-In |
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Vacuum Water from under compressors to prevent water leaking into delivery room. |
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no water |
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2021-01-14 |
Lights |
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The plastic light protector fell out of the ceiling and needs to be put back over the lights. |
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repaired |
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2021-01-14 |
Other |
Fix ceiling light frame in pastry, and replace cover |
We broke a frame and a cover today trying to put them back up. I did put them in the managers office. We also broke two other ceiling light covers only. |
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repaired |
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2021-01-13 |
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New egg cracker turned on very loudly and was making loud noises. |
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It is put together correctly and runs like it should |
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2021-01-13 |
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Speed rack has a broken wheel. |
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repaired |
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2021-01-13 |
Other |
install new egg cracker power source on wall |
Please install new egg cracker power source in scaling where the fire extinguisher is, moving the fire extinguisher to in-between the power source and the knife rack. This is so that we can still easily access the extinguisher. SAFETY! |
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installed |
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2021-01-12 |
Oven |
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On 12 door Oven; Blow out burners, clean |
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Blew out |
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2021-01-12 |
Oven |
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Open access panels and remove debris |
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Complete |
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2021-01-12 |
|
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De-grease, and re-grease bowl lifter lift pole and chain. |
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greased |
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2021-01-12 |
Other |
small equipment maintenance - donut fillers |
So apparently we have 3 of the donut filling machines (one in the building and 2 at the warehouse) and none of them have the chain that attaches to regulate the filling amount. John Mason said every time you guys add one, it gets lost within weeks. |
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completed |
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2021-01-11 |
Other |
Sink pipe cracked at Bake |
it is duct taped with yellow duct type. |
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checked 5 different sinks in bake unable to locate yellow tape |
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2021-01-11 |
Plumbing |
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The dish rooms three compartment middle sink (the rinse sink) isn't staying plugged and keeps draining, so we can't keep the sink full of water to rinse. |
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reinstalled seal on plunger |
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2021-01-11 |
Other |
Replace tiles under Bakes dish machine |
Tiles warped coming up etc. |
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Complete |
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2021-01-11 |
Other |
Replace light bulbs in managers office by gray cabinet and gray door |
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|
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replaced |
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2021-01-11 |
Walk-In |
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Vacuum Water from under compressors to prevent water leaking into delivery room. |
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no water |
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2021-01-10 |
Other |
Mix area door |
The casing of the mix area external door has come loose. This is a safety issue. If our doors are not secure, then our selves or products may be compromised. |
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3:00:00 |
Complete |
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2021-01-08 |
|
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One of our 3 step buckets has a small crack on the side that we were hoping might be fixable somehow? |
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Complete |
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2021-01-08 |
Other |
more red tags please |
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|
Complete |
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2021-01-08 |
Other |
2 tanks of propane plz. for pastry on production desk would be great! |
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|
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put tank on desk |
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2021-01-08 |
Plumbing |
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the drinking fountain in pastry is shooting behind the proofer not onto the top of the fountain |
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Complete |
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2021-01-07 |
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They're are two scales that keep appearing in packaging that are broken, one is savorys. I put both in barn door office. One has its battery holder busted and the other is not reading the correct weights according to the note. |
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Complete |
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2021-01-07 |
Other |
speed rack |
speed rack has a broken rung- in Hawkins |
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Complete |
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2021-01-07 |
Other |
Plastic piece out of another broom head |
Another one, second one I found broke in bread, its on the Super 500 drum if you could please remove the plastic piece. no rush. |
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Complete |
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2021-01-06 |
Other |
Egg Cracker #1 |
isn't working |
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|
has been in Hawkins for weeks waiting for parts |
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2021-01-06 |
Other |
egg cracker #2 |
isn't working- both egg crackers aren't working and we need one up and running for night shift at 5 pm. Thanks |
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could not verify an issues, |
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2021-01-06 |
|
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Please move the safety mirror on the ceiling around so the broken side is reversed (doesn't need replacing, just readjusting so it's usable). Thank you! |
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Complete |
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2021-01-05 |
Other |
Egg cracker #1 has various issues |
Egg cracker #1 wasn't getting enough power. I was told that it may be the outlet in bread that I was using. In any case, while cleaning it, the central metal column attached to the base became dislodged. I don't believe the machine is usable as is. |
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Egg Cracker #1 has been in Hawkins for weeks waiting for parts |
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2021-01-05 |
Other |
Bagel area needs a much longer, normal hose |
We need the hose in the bagel area to be at least 6-8 feet longer. We can't properly clean the bagel trough with the current one. Emily can't clean the bagel hood or the floors properly. This is a wet area, so we need a hose to be able to reach all of it. Thank you. |
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|
see notes |
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2021-01-04 |
|
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Ramp for pastry freezer has a loose grate. |
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|
Complete |
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2021-01-04 |
|
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Cooler #8's door is showing a lot of resistance when trying to close it. |
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oiled hinges |
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2021-01-04 |
Other |
Piece for eclair pump |
We're missing our chain that goes to our eclair pump. Could you possibly please make a piece to replace it? We need a piece of metal with a chain attached that fits in the holes, so it creates tension. |
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duplicate |
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2021-01-04 |
Other |
Mop bucket needs all 4 wheels replaced |
We have one mop bucket up on a higher wire shelf, and I put green tape on it saying broken wheels. All 4 wheels need to be replaced please. Thank you |
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|
replaced wheels |
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2021-01-04 |
Walk-In |
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Vacuum Water from under compressors to prevent water laking into delivery room. |
|
|
no condensation |
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2021-01-04 |
Other |
Sanitizer on shop back wall |
our hand sanitizer pump mounted to the back wall is broken. Can you please replace it when you have time? The hand pump piece has actually broken off. |
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|
replaced |
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2021-01-03 |
Other |
Egg Room garage door |
Looks like its been hit again from the outside, please check and do anything to help make it last longer. thanks |
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|
can't perform miracles, Just gotta quit running into the door! |
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2021-01-02 |
Other |
remove/move shelves on large wire rack in front of window in pastry kitchen |
We want to move the large coffeecake pans from the small wire shelving to the larger one on wheels. We need 2 shelves removed and others moved so that we have 2 open spaces at the bottom to put the pans. We're getting rid of the small wire rack to be compliant with the 4ft radius around the electrical panels. |
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|
done |
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2021-01-01 |
Other |
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Check battery cell levels and flush out cleaner dilution valve |
|
|
Complete |
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2020-12-30 |
Other |
Remove plastic piece in another broom head |
Found another broom pole broken, please remove the end of the pole from the broom head. |
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|
Complete |
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2020-12-28 |
Other |
One of our mop buckets is missing a wheel |
|
|
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replaced |
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2020-12-28 |
Walk-In |
|
Vacuum Water from under compressors to prevent water laking into delivery room. |
|
|
no condensation |
|
2020-12-28 |
Freezer |
|
not a problem, but when we get our freezer fixed if we could have a new cake wall built for in there. Many of the milk crates are cracked and zip ties in not ideal places. |
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|
Complete |
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2020-12-28 |
Electrical |
|
clearance for Electrical Panel in Savory |
|
|
completed |
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2020-12-28 |
Electrical |
|
clearance for Electrical Panel in Pastry by the stereo |
|
|
done |
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2020-12-28 |
Electrical |
|
clearance for Electrical Panel in Delivery to the left of the door |
|
|
completed |
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2020-12-28 |
Electrical |
|
clearance for Electrical Panel in Delivery to the right of the door |
|
|
completed |
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2020-12-28 |
Electrical |
|
clearance for Electrical Panel in Bread Water Chiller Room. Room to be cleared of all storage. |
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completed |