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If there is an emergency, please contact Ben Baird at 315-256-4369

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Date requestedsort icon Location Equipment Type Problem Name Status Priority
04/15/2026 Pastry The pastry hand sink is standing on its last leg! ???? Bela Maroti High
04/15/2026 BAKE! Front Classroom Plumbing Delime if needed. BH Maintenance
04/15/2026 Mixer the 20 qt mixer that was rebuilt, has no speed 2. Speed 1 and 2 are the same, but accurately moves... Katrina Med
04/14/2026 Other Pastry large pie stamper Top plate is not attaching or heating correctly. Kayla hawley Med
04/14/2026 Lights Light bulb out in pest light in egg room by EXIT door. Melissa Low
04/14/2026 Bread Please, drill holes into our new dish washing trays to allow water to flow when tipped upside down. Amanda Low
04/13/2026 Bread HVAC Replace all 4 air filters in bread ceiling ducts. BH Maintenance
04/13/2026 Other Drain Dehumidifier Drain both the dehumidifier in Maintenance Attic and above Pastry Freezer BH Maintenance
04/13/2026 Other Grey cleaning cart wheel stuck and missing ball bearings The grey cleaning cart that Seth uses front wheel is stuck and he also found some ball bearings.... Melissa Low
04/13/2026 Pastry Freezer Freezer fans seem to be snowing onto food John Gies Low
04/13/2026 Plumbing The open air cooler in retail is leaking in the back. Just started today. Jerry Alcenius Med
04/13/2026 Bakeshop While the cooler was being cleaned this evening, the fan farthest to the right started making a... Jen Noel something jostled the fan mount loose. ordered new fan Med
04/12/2026 Bread Pest Any chance we can get some kind of fly trap in the corner, under the 3 comp sink / next to the... Ryan Crisenbery Low
04/12/2026 Pastry Other Leg fell off. Ryan Crisenbery Low
04/12/2026 Pastry Freezer For both walk-in freezers, clean evaporator fans/filters, check evaporators BH Maintenance
04/12/2026 De-grease, and re-grease bowl lifter lift pole and chain. BH Maintenance
04/12/2026 Pastry Plumbing Replace the (1) 3M Large water filter behind proofer. BH Maintenance
04/12/2026 Plumbing Cleaning team noticed build up and smells in Delivery sink pipes. Can you check the sump pump to... Melissa Low
04/12/2026 Other replace hand soap dispenser in Pastry Scaling Please replace broken/dirty hand soap dispenser in Pastry Scaling. Feel free to use the same one... Melissa Low
04/12/2026 Bread Prong broken off of egg wash gun cord Pat Low
04/11/2026 Pastry Plumbing Delime if needed. BH Maintenance
04/10/2026 Other Welding Many brownie pans are coming apart at the seems and need to be rewelded Brendon Low
04/10/2026 Bread Electrical Egg sprayer seems to stutter during use. Mike Med
04/10/2026 Bread Paper holder for newer large floor scale broke at solder point. Please reattach. Mike Low
04/08/2026 Bread Clean Cover and remove, use vacuum and compressed air to clean control shelf, clean exhaust fan in... BH Maintenance
04/02/2026 Bread Re-Label all oven racks - single and double Mikalhia Low
03/31/2026 Bread Oven Left side of decks 2 and 3 are not getting water for steam. We can still steam on the right side,... Heath Low
03/30/2026 Other Grease Traps Accommodate and supervise PowerVac while they clean all 3 grease traps: Savory 3-Comp, Pastry Dish... BH Maintenance
03/30/2026 Pastry Other the brownie cutter is creating brownies of varying sizes/weights, needs adjusting, also replace... Nina High
03/26/2026 Other Food Safety add cove base + white caulk in the red room Xynric Low
03/26/2026 Electrical replace outlet in the red room Xynric Low
03/21/2026 Other Facilities Make a copy of each exterior door key to each suite to every building we use. Both front and back... Benjamin ordered suite markers Low
03/21/2026 Pastry Pilots are going out more than usual. Probably just need a good cleaning on the surrounding area. Alise K Low
03/20/2026 Other unifiller hopper topper very low priority, the hopper topper for the unifiller needs to be raised 1-2 inches higher to... Nina Low
03/19/2026 Other WELDING There are several metal guard rail poles surrounding truck bays that are broken. About 4 of them. Ben Low
03/14/2026 Lights Light pole outside dekeeya howard Low
03/14/2026 Other On the packaging machine there's a part that is starting to get metal shavings onto the bottom... Jerry Alcenius Low
03/14/2026 Lights Light is out above "new" Revent in Bread Bakery Melissa Low
03/12/2026 Pastry Freezer For both walk-in freezers, clean evaporator fans/filters, check evaporators BH Maintenance
03/10/2026 Other Permanent solution for water isses in egg room corner/ wall We would like to put the water issue in the egg room from the pastry dish room back on the radar.... Melissa Med
03/09/2026 Other Safety Many delivery trucks have very slick edges to their beds, risking people slipping off the edge... ben product has arrived and is waiting for usage in the BH warehouse High
03/05/2026 We need the rest of the bathroom floor tiles replaced before our audit in June 23 Arend Med
01/16/2026 BAKE! Back Room Oven Can we have steam in Revent #2? Susan ordered solenoid Med
01/13/2026 Pastry Walk-In 1, There is a large buildup of mold inside the fan housing of the Scaling Pastry walk-in which... Bela Maroti planned deep cleaning High
12/09/2025 Pastry Other WELDING All of the welds attached to the pipe under the LVO's floor have broken, along with a couple... Ryan Crisenbery planned repair in Jan/Feb Med
09/23/2025 Other Truck Ramp We need to brake up the cement ramps and put metal one down. So the ramps are further away from the... Daniel Greiner planning on fabricating an extension for our dock bumpers in Jan/Feb Low
09/19/2025 Bread Oven Door 3 and 6 do not close on their own. Michael Planned for Jan/Feb Low
09/14/2025 BAKE! Back Classroom Oven The top deck of the bread/deck oven does not seem to bake well. Not at temp. It's been that... Amy Berger Planned for Jan/Feb Med
08/28/2025 Pastry Oven Lights in revent 4 and revent 3 are out Brendon Planned for Jan/Feb Low
08/03/2025 Bread Oven Lights inside oven are out, maybe two or three still working. Mike Planned for Jan/Feb Low