Pastry Revent #2
Location:
Pastry
Model# 624 G DG
Serial# 400-2431-537-3300
Input 343,000 BTU/HR
208 V Phase 3
115 v Phase 1
Model #:
624 G DG
Serial #:
400-2431-537-3300
Work Orders
Date requested |
Type | Problem | Cost | Time spent | Status | |
|---|---|---|---|---|---|---|
| 2022-09-21 | The door handle is loose on the outside, causing the inside handle to swing too far over, which is getting in the way of the oven closing. The likelihood of it breaking is high because the oven door closes on it if we aren’t careful. | installed new $420 lock mechanism | ||||
| 2022-07-22 | Oven #2 keeps dropping in temp while baking. | Have been using all morning with no issues | ||||
| 2022-07-16 | Oven | Oven dropped temp again while pastries were in there. High priority please | Replaced blower motor and contactor | |||
| 2022-07-14 | Oven | The oven just dropped from 450 to 180 very rapidly. (It happened earlier today and I let Mike know, but then the reset button resolved the issue.) | adjusted air intake, loose ground | |||
| 2022-07-10 | Oven | Oven number 2 was dropping in temp. and wouldn't raise its temp. pressed reset button several times and nothing. Turned off oven and pressed reset and no more problems the rest of the night, but still wanted to make a note to have looked at. | Complete | |||
| 2022-06-06 | Oven | Oven isn't reaching set temp. and keeps dropping in temperature. | reset | |||
| 2021-03-02 | Oven | For a while now the rotating mechanism in pastry oven #2 has been having issues. When using a single wide baking rack, the rack often/usually ends up sliding all the way to one side while it's baking, and even if you stop it and reposition in the middle it just slides back. It is also being very finicky about how wide the door is open to be low enough to move racks onto the rotator. To be low enough that the rack can actually slide on/off/around, the door has to be dangerously close to closed. | Complete | |||
| 2021-01-28 | There is a screw that could use some tightening on the piece that the rack slides into. It should be on the right side. Alise or myself can show you what we mean when you have time to look at it. | Complete | ||||
| 2021-01-06 | Oven | oven 2 spins when the door opens / closes, making it difficult and dangerous to try and pull racks out. | Complete | |||
| 2021-01-03 | Oven | When the oven stops, it is not centered like it should be. Can't load / unload the oven correctly. | Complete | |||
| 2021-01-03 | Oven | Oven #2 will stop turning mid bake. We noticed our cheesecake oven wasn't turning, had a hard time opening the door, then re-shut the door and it started turning again, then shuddered and stopped again. Also not stopping at correct position. At this point, the oven is unusable and we actually have a larger day Monday so it's ideal to get this fixed sooner than later. | out of time and fixed activation arm | |||
| 2021-01-01 | Oven #2 is no longer holding temp. I turned it off/on and pressed the restart button and it still will not hold. It doesn't sound like the heating element is coming on at all. | Complete | ||||
| 2020-12-23 | Oven | The oven wobbles the racks a lot while baking, even when the rack is centered. | Complete | |||
| 2020-12-01 | Oven | We had 2 occurrences today where a tray "jumped" off the rack. The oven was 2 different types of items and the oven loader was an experienced person. Can you check to ensure the top loading piece is on straight and tightened? | replaced wheels on rack | |||
| 2020-11-13 | The handle for oven 2 is stiff and we are worried someone may try to force it closed and further ruin it. The best time to work on this oven is probably earlier in the morning between 7-8am, when it has not been used for the day. Otherwise it will be occupied for the rest of the day. | Complete | ||||
| 2020-10-15 | Oven | the interior handle of the oven is bent. | Duplicate | |||
| 2020-10-06 | Oven | Top loading mechanism is very loose. Not usable right now. | repaired belt | |||
| 2020-09-16 | Oven | Vacuum/Clean out Oven #2 with the hopes it will help the dropping temp situation. *I'm assuming Mike got interrupted and was unable to do this today as planned. Just wanted to write this as a reminder. Thanks!! | I have made some adjustments I will monitor | |||
| 2019-11-09 | Oven | We had the oven drop in temp. a lot tonight. Pressing the reset button worked mostly, but a few times it didn't. | Complete | |||
| 2019-11-04 | Oven | Oven number 2 dropped in temp. and never got back up to temp. We tried resetting and turning off. | reset | |||
| 2019-10-31 | The temperature dropped and didn't come back up, even after turning it off and back on again. | replaced motor | ||||
| 2019-10-22 | Oven | Oven #2 still consistently dropping temp at least once each shift. Reset button fixes it. Last Mike and I spoke we had a part on order. Can you confirm that this is true? When can we expect it? | Blower was set a 4 lowered to 2.5, has run all morning without dropping out | |||
| 2019-10-18 | Oven | Oven keeps randomly dropping temp. We'll reset and it will go back up but a few hours later it drops again. | Ok | |||
| 2019-01-05 | Oven | The oven is not going up to temp. and dropping in temperature. | reset button kicked out on air intake, show mgrs. how to reset | |||
| 2018-12-29 | Oven | Oven dropped temperature by 120F while baking coffee cakes. | cleaned out damper on both ovens 1 & 2 | |||
| 2018-12-27 | Oven | Oven number 2 kept dropping in temp. and wouldn't go up to temp. as a result. | recalibrated air intake | |||
| 2018-10-29 | Oven | The oven is turning off and resetting mid bake. The baking rack stops revolving and the time goes back to the original set time. | Seems to be running better. Please give me some feedback on further issues. | |||
| 2018-10-25 | Oven | The oven is dropping below the set temperature and is struggling to stay at temp. | unit is running well at this time. please let me know if it happens again and if there are any other symptoms | |||
| 2018-10-21 | Oven | Oven number two's switch board was acting faulty and stopped the timer and rack mid bake. | Important | |||
| 2018-09-28 | Oven | Oven suddenly and drastically dropped temp. | complete | |||
| 2018-09-28 | Oven | It not holding temp after numerous attempts of turning it off and back on. Oven was having trouble earlier and Tom cleaned a bunch of flour out of it. It worked for about an hour and now it won't even get up to temp. | Comlpleted and working properly | |||
| 2018-03-27 | Oven | on/off switch | The vent/off/baking switch for oven #2 is off kilter (too far to the right). Off is normally in the center with vent to the left, and baking to the right. When you center the switch it's venting and to turn it to baking you need to move it all the way horizontal. Oven is still functional and can be used like this. | 15 mins | complete | |
| 2017-11-23 | oven would not go above 160 degrees | 125.00 | complete | |||
| 2017-11-22 | Oven | The oven dropped temp dramatically a few times while baking | 125.00 | 30mins | complete | |
| 2017-07-23 | Oven | Ovens having trouble going unto/holding temp. example Oven was set to 450 but hovering around 420. | 30mins | complete | ||
| 2016-12-07 | Oven | Oven display isn't lighting up and oven isn't turning on. | 2270. | Complete | ||
| 2016-12-06 | Oven | Needs digital control panel board. | 1800.00 | complete | ||
| 2016-10-31 | Other | Oven two is not holding steam and the door seams a bit loose. Also the rotator has been lagging and occasionally not turning at all. | complete | |||
| 2016-10-29 | Oven | Witnessed steam blasting out of the top left side of the door when oven was started. Determined that door and/or hinges are tweaked and there is a gap along the top left where the seal is failing to meet the door. Melissa theorized that someone slammed the door when the latch was closed. Alerted Rob Emerick to the problem. | ? | complete | ||
| 2016-06-28 | Oven | the oven will occasionally turn oven racks slugishly and occasionally stop all together as if it can no longer turn the oven rack. It happens sporatically but it has been reported at several times. | complete | |||
| 2015-07-26 | Oven | The second oven today would not go up in temperature. we turned off for three hours then it came up in temp. but very slowly. | COMPLETED.found dirty blower wheel.cleaned blower wheel | |||
| 2015-04-06 | Oven | In regards to the oven temperature dropping. I remember once we had the same problem with #1 but we gave it a super thorough cleaning and that helped. Is it possible to try that on the #2 oven? | completed.blew out burner.4/7 |