080898 (Stamped in Casting)
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Date requested |
Type | Problem | Cost | Time spent | Status | |
|---|---|---|---|---|---|---|
| 2026-09-03 | Other | Add 2 pumps of grease to each of the 4 inserts on the cylinders for BOTH of the Erikas. | ||||
| 2026-09-01 | Other | Add 2 pumps of grease to each of the 4 inserts on the cylinders for BOTH of the Erikas. | moved to MX | |||
| 2026-07-29 | Other | Mechanical | Remove old oil and replace with 8 Liters(Quarts) of Mobil SHC 630. | Completed. Drained most of the oil using oil pump and wipe down the rest with paper towel. Removed the seal using a blade knife. Refilled the oil pan with Mobil SHC 630 level with the oil pan divider. Poked the oil drain from the top, applied silicone seal around the edge of the inside of the panel and screw back the panel. Last thing, applied silicone seal around the edge of the panel on both front and back side of the moulder. | ||
| 2026-07-01 | Other | Mechanical | Remove old oil and replace with 8 Liters(Quarts) of Mobil SHC 630. | set for the 29th | ||
| 2026-05-03 | Other | Add 2 pumps of grease to each of the 4 inserts on the cylinders for BOTH of the Erikas. | Applied grease into the insert | |||
| 2026-05-01 | Other | Add 2 pumps of grease to each of the 4 inserts on the cylinders for BOTH of the Erikas. | duplicate | |||
| 2026-01-03 | Other | Add 2 pumps of grease to each of the 4 inserts on the cylinders for BOTH of the Erikas. | greased all inserts! | |||
| 2026-01-01 | Other | Add 2 pumps of grease to each of the 4 inserts on the cylinders for BOTH of the Erikas. | greased all inserts! | |||
| 2025-09-24 | Other | Erica | E-stop button broken off | repaired | ||
| 2025-04-11 | Other | Broken black knob from the side. | Repaired | |||
| 2022-11-29 | The new Erika often doesn't run even when the magnets are in contact. Also a screw to hold the door magnet in place seems to be missing. | dup | ||||
| 2022-11-01 | After cycle runs mechanism lowers too far. Very difficult to reach into machine to remove dough. | In order to have the blades flush with press blades it allows the head to drop down more. We can't have both ways. | ||||
| 2022-11-01 | Blades very difficult to pull out manually during cleaning process. | one of two things are happening, either it is not getting cleaned often enough or a blade is bent. A set of knives is $3,000. | ||||
| 2022-07-19 | Erica door does not open after cycle | Is working fine, unable to detect | ||||
| 2022-07-18 | Erica door does not open after cycle | cleaned hinges | ||||
| 2022-04-21 | Other | Large Erika - Bread | The large Erika does not retract the blades or cutters all the way in once it's done dividing/rolling. Can you please look into this? It may be causing sticky/wetter doughs not to be rolled as good as we like. I'd like to try making the Hot Cross Buns again, as soon as possible, with the machine properly working. Thanks! | adjusted | ||
| 2022-04-20 | Electrical | Magnet holding red door shut during cycle fails multiple time. Been having to hold door shut. | realigned magnet | |||
| 2022-04-14 | Check connection, magnet holding red door shut opens during rounding cycle, stops machine. | cleaned and lubed | ||||
| 2021-09-14 | Other | Broken Lid | New Large Erika Machine lid is quite broken on left side. | temporary repair | ||
| 2021-08-09 | Other | Mechanical | Blades will not retract properly during cleaning process. Strut holding blades mount slightly off center. | Complete | ||
| 2021-07-17 | Electrical | The magnet just inside the Erika keeps sliding down its screws. When it’s like this, the machine won’t run. | Complete | |||
| 2021-06-29 | Other | Erica | Erica blades are difficult to pull out manually. Springs may need to be greased. | cleaned and lubed, will be needing some parts soon | ||
| 2021-06-03 | The red door doesn't open all the way at the end of a cycle, and it has ran twice in a row as a result. This could be very dangerous. | complete | ||||
| 2021-03-11 | The large bun machine cannot be used. We were cleaning it, and can't put it back in position. | Complete | ||||
| 2021-03-06 | Other | Something seems to be off with the Large Erika. It seems to smear dough all over the press and doesn’t round well regardless of the setting. | Complete | |||
| 2021-01-02 | Other | Erika suddenly stopped working. There is a loose wire too. | Completed | |||
| 2020-11-11 | Erika is chewing some dough press plates. Noticed on 11/11- also Erika is not rounding dough as consistently as we'd like, it would be good to check it out. | Complete | ||||
| 2020-08-18 | Door will not stay closed, it needs to be held while it runs. | cleaned and lubed | ||||
| 2019-10-08 | The blades on the Erika won't come out all the way when you are trying to clean it. Also, the blades stay halfway down after being used for a dough press. Seems like a weak spring? or something of that nature. | replaced broken spring | ||||
| 2019-08-11 | Electrical | There's a wire inside near the door latch where the wires are frayed, Tonight it caused a short and wouldn't operate until after I wiggled that wire a bit. | rewired and repositioned wire so it doesn't happen again | |||
| 2019-07-02 | small Erika | the mini Erika isn't cutting through the dough fully leaving it smeared on the press. | operating normally, Make sure it is plugged into the right outlet | |||
| 2019-05-04 | The Old Erika stay occasionally in the down position when running. You have to consistently press the buttons left and right buttons to get it going again. We would like to get this fixed before we retire it back to the warehouse. | |||||
| 2019-04-27 | Cover work | The lid cover the goes over the Erika has a crack going up the left side if you are facing the machine. This crack will get worse if we don't remedy it. | put fiberglass patches on cracked areas, will be making a support piece soon | |||
| 2019-04-23 | Erika door a-jared | Erika's door will not stay magnetized and not open every so often. | Completed | |||
| 2019-04-20 | Other | Erika is doing the same thing again. It continues running after you start it. It won't stop unless you stop it manually. | Completed | |||
| 2019-01-15 | Erika is currently running automatically with the door open. This problem was "fix" before but it has happened rarely now it is full blown and won't stop. I have a video of it automatically running too. Might have to address with the manufacturer. | |||||
| 2018-10-22 | A blade from the rounder fell off during use today we need to get this wielded back on please. We have another Erika on the floor still we can use till its fixed. | Welded broken blade. please be careful on what is put in the Erika | ||||
| 2018-10-13 | The Erika done doesn't stay shut 100% of the time when in use. The wire seems to get bumped and then it will act up. Once you shake this wire the door stays closed. How can we make a connection stay 100% like it used to be. | tightened up wire. | ||||
| 2018-07-06 | Other | The adjustment knob on the top of the small Erika has a hard time turning. | ||||
| 2017-05-25 | Other | Not rounding rolls as it should be. They are more square then round. | 30mins | complete | ||
| 2016-10-24 | Other | Large erika | complete | |||
| 2016-10-24 | Other | Large erika | complete | |||
| 2016-04-20 | Other | inside the cover of large erika there is a rectangular piece of plastic that has a screw loose. this is the same part we were having trouble with before. it sometimes prevents the machine from running. | Ed installed a new screw. As usual, try to be extra careful taking the cover on and off for cleaning since the poor design makes it easy to knock the sensor | |||
| 2016-01-12 | New large erika won't start because of the loose piece on the inside of the cover. | completed | ||||
| 2015-10-16 | Other | New Erika | New erika - the blades will not go back in after you pull them out to clean it. | provided randy a tool included with machine to retract blade in and out | ||
| 2015-07-19 | Other | Large Erika not rounding pieces or releasing them. Repair man was here for over an hour, said there was nothing wrong mechanically, but one pressure pin is missing. John should get back in touch with him on Monday. | took back up machine out to bread dept. | |||
| 2015-07-16 | Other | Once a cycle is finished the cutting blades are not receding back to flush with the surface of the bottom plate. | Scott has fine-tuned the blade travel and the Erika is good to go. |