Model# 724 G DG
Serial# 400-2431-208-4005
Input 343,000 BTU/HR
208 V Phase 3
115 V Phase 1
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Date requested |
Type | Problem | Cost | Time spent | Status | |
|---|---|---|---|---|---|---|
| 2026-09-21 | Oven | 1. Ensure oven is operating normally 2. Blow debris out of blower wheel 3. Ensure the draft inducer is operating correctly 4. Ensure the Barometric damper is operating correctly 5. Ensure the air switches are working correctly | ||||
| 2026-09-01 | Oven | 1. Ensure oven is operating normally 2. Blow debris out of blower wheel 3. Ensure the draft inducer is operating correctly 4. Ensure the Barometric damper is operating correctly 5. Ensure the air switches are working correctly | moved to MX | |||
| 2026-06-21 | Oven | 1. Ensure oven is operating normally 2. Blow debris out of blower wheel 3. Ensure the draft inducer is operating correctly 4. Ensure the Barometric damper is operating correctly 5. Ensure the air switches are working correctly | checked and all functioning nominally | |||
| 2026-06-01 | Oven | 1. Ensure oven is operating normally 2. Blow debris out of blower wheel 3. Ensure the draft inducer is operating correctly 4. Ensure the Barometric damper is operating correctly 5. Ensure the air switches are working correctly | duplicate | |||
| 2026-03-21 | Oven | 1. Ensure oven is operating normally 2. Blow debris out of blower wheel 3. Ensure the draft inducer is operating correctly 4. Ensure the Barometric damper is operating correctly 5. Ensure the air switches are working correctly | ||||
| 2026-01-16 | The rack lifter has a tendency to stop off center, and will sometimes move when trying to put a rack in. Which results in us having to start the oven empty to get it lined up again to get the rack in. Thanks! | replaced rotation belt and adjusted position to better allow usage | ||||
| 2025-04-15 | Oven | Oven 3 internal light not working. | replaced | |||
| 2025-01-29 | Oven | Loading ramp is missing both bolts and is sliding loose | Bolted down! | |||
| 2024-08-19 | Oven | GMP Inspection: Panel found on side of Oven #3 along with shattered lightbulb on 8/13. I cleaned up bulb on 8/13. (pic attached) Re-secure or store found panel. Also missing a different metal panel above the control panel. Would be best replace to avoid contamination of food. | Resecured light bulb panel | |||
| 2023-06-20 | Oven | Please calibrate / adjust Pastry oven #3. It bakes (much) less at the bottom than the top. | adjusted | |||
| 2023-05-29 | Oven | single wide baking rack slides during baking- seems like it is just one rack. | all racks are numbered and please take photos of any sliding | |||
| 2023-05-07 | Oven | Oven bakes light and additional time needs to be added. Seems like inconsistent heat throughout bake. Also, steam doesn't seem to work that great in this oven. Can you possibly mimic adjustments from Revent #2? #2 bakes and steams really nice. | oven 3 is calibrated with in 3 degrees, see notes | |||
| 2023-03-27 | oven bakes uneven. | adjusted vent | ||||
| 2022-10-21 | Oven | The piece that lowers when the door is opened that allows the rack to be put in is not lowering enough. We're having to lift full racks to get them in or muscle them quite a bit. It's definitely a safety issue and I'm concerned about damaging our oven during the busiest time of the year | duplicate parts have been ordered | |||
| 2022-10-17 | We had an issue with the top lifting the rack up. We did get it to work, but had to open the door up really wide. Still should be looked at because it doesn't seem right. | Replaced bushings | ||||
| 2022-10-05 | Oven | The piece that lowers from the ceiling (?) of the oven is not lowering enough. You have to open the door ALL the way and even then you have to lift the baking rack slightly to push it in. | Complete | |||
| 2022-06-16 | Oven | Oven number 3 is blinking 3 E's and a number 5 and is unusable. | repaired | |||
| 2021-12-20 | Oven | Oven number 3 wouldn't rotate when we tried to bake Lemon clouds. | repaired | |||
| 2021-12-01 | Oven | Oven #3 wouldn't come up to temp. and kept dropping instead of rising in temp. | replaced exhaust motor | |||
| 2021-06-27 | Oven | Oven will not rotate with 2 singles wides in there. | repaired | |||
| 2021-01-28 | Oven 3 is baking very light towards the middle rung and all lower rungs. Can we get the vents adjusted to improve this? The next two days are slower, we can try to plan on using it as little as possible if needed. | Complete | ||||
| 2021-01-09 | The timer on the oven doesn't seem to be counting down correctly. Some coffeecakes were supposed to be almost done but the oven read they still had 58 mins left. We tested it with a hand timer later and it was working fine. Just wanted to get it checked out incase something in the panel was not working properly. | Complete | ||||
| 2020-11-03 | Oven 3 is loose again and spins freely. We will need this fixed asap because we will need the oven all day. | repaired | ||||
| 2020-10-08 | Oven | Oven#3 top loader needs adjusting. It's a bit too far to the left when it stops, making it challenging to load and unload a rack without burning yourself (I can personally attest to it) I know thought it might work turned bit since it's in the corner, but after living it it's not working. Just have it face centered. Thanks! Also needs top panel reinstalled. It is currently leaning on the right side of the oven. | Complete | |||
| 2020-10-06 | Oven | incomplete work order | ||||
| 2020-10-06 | Oven | Oven #3 baking lighter on top 2 rungs. Can you adjust the vents accordingly? | Complete | |||
| 2020-09-27 | Not a huge issue but I just wanted to mention that oven 3 now stops off center. Its not enough to cause an issue at the moment but I just wanted to mention in case it was an easy/quick fix. | adjusted | ||||
| 2020-09-24 | Oven | The tracks are uneven, which is making the racks uneven. | Complete | |||
| 2020-09-22 | Oven | Top loading piece is severely loose and crooked again. It is starting to shave off pieces of the ceiling into the food. This is the same one that was tightened last week....do we need to add washers or something else to prevent it from continuing to loosen? | tightened, if it comes loose again we will need to redrill and tap new holes | |||
| 2020-09-13 | Oven | The top piece that we load the oven racks onto is loose. Bolts need tightening. | tightened bolts | |||
| 2020-03-13 | Oven | Uneven baking-The oven is running really warm up top and burnt some pies. | In-Progress: Please fill out; Oven Assessment form | |||
| 2019-12-23 | The top piece for the oven vent literally fell to the floor while we were finishing up the night. The piece that fell is in the production managers office on the pastry desk. | repaired | ||||
| 2019-10-23 | Oven | Time and Temperature buttons need to be replaced on Oven 3 | replaced control board and decal | |||
| 2019-08-17 | Oven | We suspect that the ovens internal temp. isn't what's reading on the control panel. | has been working fine | |||
| 2019-07-11 | Oven | venting | I noticed that the duct work is not attached properly at the top of the revent | reattached duct | ||
| 2019-04-14 | Oven | There is a gap between the ramp and the floor creating a safety issue | pushed plate back in position | |||
| 2019-04-01 | Oven number 3 was set at 290. The temperature reading was 290, but the oven jumped in temperature without it being set / or displaying the correct temperature. The result was- cookies that were completely black / burnt at 12 minutes, with the temperature reading 290. The oven was so hot that the parchment paper was burnt. My guess is it went well over 500 degrees. I am leaving a note not to use until it is looked at. Thanks! | see notes, will watch throughout the day | ||||
| 2019-01-31 | Oven | Oven #3 is dropping in temp. when in the middle of baking pastries. | cleaned out blower motor | |||
| 2018-09-20 | Oven | Oven #3 is making an odd whirring sound. It's happened occasionally but if we turn it off and let it take a little rest it's usually fine. Today is not the case... | Replaced dampersolinoid | |||
| 2017-04-06 | Oven | The panel above the control board on the oven is crooked | 10mins | complete | ||
| 2017-03-03 | Oven | Oven #3 doesn't seem to have quite as much "juice" as the others. It has yielded in some coffee cakes that are too light. Is there anyway we can put an internal thermometer in there to make sure it's keeping temp? | complete | |||
| 2016-04-29 | Oven | mechanism that spins the rolling racks won't rotate. Oven turns on and heats up but won't spin once started. | complete | |||
| 2015-08-07 | Oven | After using steam in this oven, it will not reset to NOT use steam and stay that way. We manually turned off the steam before turning off the oven but when we turned the oven back on, the steam was still set. | no issues found....will keep eye on it | |||
| 2015-06-09 | Oven | gas/electrical? | Oven #3 would not reach a temperature higher than 140 degrees | COMPLETED. |