Walk-In
Location:
Pastry
Work Orders
Date requested |
Type | Problem | Cost | Time spent | Status | |
|---|---|---|---|---|---|---|
| 2026-01-20 | Walk-In | Door closer at top of cooler #8 in Pastry is pulling away from wall and slowly falling apart each time the door is opened. | duplicate | |||
| 2026-01-20 | Cooler 9 door latch at the top of the door is loose and door is having trouble opening and closing. Thanks! | Repaired | ||||
| 2026-01-13 | Walk-In | 1, There is a large buildup of mold inside the fan housing of the Scaling Pastry walk-in which might need to be addressed as soon as possible. 2, I have removed and cleaned all of the fan covers except for one, the third from the door, which I was unable to finish. | Deep cleaning is set 6/29/26 7:00 am | |||
| 2026-01-03 | Walk-In | Top of door sealer is pulling away from the frame and shearing the metal it’s screwed into | repaired | |||
| 2025-12-26 | Freezer | Pastry walk in freezer, I believe during defrost cycle, is just dumping water down onto the buckets. For now I put an empty bucket where the stream lands. | waiting on heat tape duplicate | |||
| 2025-09-09 | Walk-In | One of the lights has accumulated quite a bit of water condensation. Just needs to be drained | repaired | |||
| 2025-07-16 | Freezer | The escape plunger is jammed with water / ice again, and doesn't actually allow you to escape the freezer when the freezer is in its normal temperature range. | thawed out | |||
| 2025-06-04 | Other | Pastry cooler 9 door not shutting all the way. Has gotten worse over the last few days. | repaired | |||
| 2025-04-16 | Walk-In | Fan on the far right isn't spinning | replaced motor | |||
| 2025-04-06 | Walk-In | The metal outside of the cooler 9 door is cracked / peeling, and flexing outward when the door is closed. Occasionally it flexes so that the spring latch thing actually holds the door open instead of closing it. | repaired | |||
| 2024-10-11 | Cooler 9 door is still having problems closing. | The closer is working as designed, if the tab pops up and disables the door from closing, simply push the roller wheel down. shouldnt have to but just in case. | ||||
| 2024-10-10 | Walk-In | Door is still remaining ajar when self closing, by a few centimeters. Not as bad as before for sure, but still an ongoing issue. | repaired | |||
| 2024-10-05 | Walk-In | The door for cooler #9 isn't consistently closing on its own | replaced closer | |||
| 2024-10-01 | Walk-In | The new plunger (thank you!) back plate needs to be screwed down in Pastry Cooler #8 (Scaling) | Fixed | |||
| 2024-09-28 | Other | Pastry Cooler 8 walkin | Scaling hallway door for the Pastry Cooler 8 walk in is sagging and grinding a groove in the floor. | removed debris from underneath door | ||
| 2024-09-27 | Walk-In | Cooler 8 appears to be missing a part of the outside latch on the door facing the scaling hallway, it does not seem to be latching. | It has been ordered | |||
| 2024-08-23 | Freezer | The freezer door is extremely difficult to open, have to pull the door and handle simultaneously to open. Difficult to close as well. | Pounded down bulged spot on bottom of door jamb | |||
| 2024-07-04 | Lights | The light in the pastry walk-in is filled with water again. | No water anymore | |||
| 2024-06-03 | Walk-In | Cooler 8, tube below the fans is leaking onto food. | Tightened connection. Drains properly | |||
| 2024-05-18 | Walk-In | Cooler 8 still had quite a bit of condensation leaking- not as much as yesterday, but enough that it was still dripping and we lost some Lemon curd that had filled with water. | Thank you for submitting w.o. Same issue. Except the clog was right at the entrance to the drain, so I replaced the pipe and fittings at the start of the drain. I scooped out lots of debris and gunk. I ran about 2 gallons of water in and around the catch pan and made sure it all drained. I think we are in a better spot. We will see/ play it by ear. I also had Lee clean the fan covers and I cleaned the fans and surrounding area on outside of air unit.Thanks Amy | |||
| 2024-05-17 | Walk-In | Quite a bit of condensation was dripping from the fans in cooler 8. We ended up moving the desserts because of too much water. | it was completely full of water. nothing was draining. it was clogged with shit. I took everything apart in the drain system and cleared it all out. It was nasty. All clear now and I cleaned the pump as well. Yuck. | |||
| 2024-03-27 | Walk-In | Seal on bottom of door of Cooler #8 in scaling on the CAKE SIDE needs adjusting/replacing. Has gaps. I will send picture to show the spot. | fixed | |||
| 2024-03-22 | Lights | The light above the scaling side cooler 8 door is dead. | duplicate | |||
| 2024-03-20 | Walk-In | There is some metal protruding on the interior of the door of cooler #9. Right in the middle of the door | taped over, will at new door skin | |||
| 2024-01-01 | Walk-In | Fan covers in cooler #9 are broken. Two have large holes big enough to fit a hand. | replaced and repaired | |||
| 2023-12-31 | Walk-In | One of the fans has broken grating, hole big enough to stick a hand in! | could not verify issue | |||
| 2023-12-04 | Walk-In | Cooler 9 is running warmer than it should- between 45-50 all night. | added freon | |||
| 2023-07-06 | Lights | Light burned out in pastry cooler #9 | complete | |||
| 2023-05-01 | Walk-In | Light bulb, when you first enter walk in, is filled with water. | removed water | |||
| 2023-04-26 | Walk-In | The leak in the ceiling in Cooler #9 has busted through the patch and is still dripping. | patched again | |||
| 2023-04-23 | Walk-In | Walk in cooler #9 in pastry is dripping water from a hole in the ceiling. | patched hole | |||
| 2023-03-03 | Freezer | Inside handle broke round part | Complete | |||
| 2022-10-17 | The inside of the cooler door is coming off of the door and it is sharp. Someone was taking a rack into the cooler tonight and cut themselves on it. It needs to be repaired so no one else gets hurt. | complete | Attempted fix, But was not the right timing | |||
| 2022-10-17 | The inside of the cooler door is coming off of the door and it is sharp. Someone was taking a rack into the cooler tonight and cut themselves on it. It needs to be repaired so no one else gets hurt. | duplicate | ||||
| 2022-05-26 | Walk-In | Cooler #9 blew a fuse near the end of the night. We flipped the breaker and it seems to be fine now, work order written to have everything looked at just in case because this is highly unusual. | it seems to be fine | |||
| 2022-05-23 | Walk-In | Fans in cooler #9 have dust/debris on them and it's getting on the food. Please clean, ensuring all the food is either completely covered or moved out of the cooler during cleaning. Before 8 AM would be ideal. I'm imagining this should be on a schedule. Maybe monthly? We can see how long it take to build up again. Maybe this can be a Day Cleaner activity in the long run. | schedule cleaniing after holidays | |||
| 2022-05-07 | Walk-In | The scaling walk in door latch has a loose thingie. When you open the door or jiggle the thingie, it falls out. Like a pin that shouldn't fall out. It's currently held in place by packing tape! | taped pin | |||
| 2022-04-22 | Walk-In | The pastry walk-in has been running a bit high. With Mother's Day scones happening, I was hoping you can take a look and see if it needs more freon. Thank you! | went back 3 days, running great except at defrost times | |||
| 2022-03-14 | Walk-In | The fans in cooler #9 are dirty and blowing gunk on our pastries. | Mike cleaned coils and did not cover things properly, we will make sure that does not happen again | |||
| 2022-02-22 | Walk-In | Cooler #9 is warm and the fan on the left is not running. | fan has been ordered | |||
| 2021-12-22 | Cooler #9 was running warmer all night. Was 60 degrees during the middle of the day and currently is 48 degrees. | parts were ordered last week, wont be here till the 27th | ||||
| 2021-11-15 | Walk-In | Cooler 9 was running between 45-50 all night. | 35 - 45 is normal operating temp. 40 degrees at 7 AM | |||
| 2021-10-11 | Cooler 9 running warmer all night. | very high humidty | ||||
| 2021-08-31 | Walk-In | The cooler was above temperature for most of the day. Tonight when we did the logs, it was still around 45. It seems to be trending this way recently. | Please note they go on defrost cycle at 11 pm and 5 am | |||
| 2021-07-15 | Walk-In | Cooler 9 was running about 48 degrees for a good chunk of the night. | Complete | |||
| 2021-07-09 | Walk-In | The cooler was around 48 degrees for several hours throughout the shift. | currently 36 degrees | |||
| 2021-06-21 | Walk-In | One of the light bulbs in cooler #9 is filling up with water. | emptied and replaced bulb | |||
| 2021-05-04 | Walk-In | Cooler 9 was running a little warm today and there was a bit of water on the floor that looked like it was coming from the fans. Emily had to mop it up. Temp is at 35 now, but earlier in the afternoon it was around 50. | It would have been defrosting at that time, temp. is in range | |||
| 2021-03-20 | Walk-In | Cooler #8 has been out of range by 2-4 degrees right at 8 AM for at least 4 days in a row. Is there a way to adjust the system for it to kick on at a lower temp to keep this at the correct range? | Complete | |||
| 2021-01-22 | Our cooler has been pretty consistently at 40 or 42. It does not drop below this as often as it used to, if at all. It even set off the alarm on bread side today too. | repaired leak and added gas to rack |