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2026-01-14 |
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The wheel on the bowl lift in packaging/production needs to be replaced. |
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2026-01-14 |
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The metal hose piece that connects the hose reel to the water source needs to either be tightened or replaced. Water is spraying everywhere when the valves are turned on. |
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2025-12-31 |
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Wheel fell off the bottom of the refrigerator in the milk receiving room. |
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repaired |
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2025-12-18 |
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water exhaust hoses for gelato machine have come out of piping that you added. Wondering if we need to zip tie them in place somehow. Thx |
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pushed hoses back into pipe. Due to food safety/sanitary reasons it is not advised to ziptie/ttach the hoses to the pipe. They need to be removeable to be cleaned. If the machine gets moved and the hose falls out, just slide it back in the pipe. |
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2025-12-10 |
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Paint hobart head |
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painted |
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2025-12-03 |
Other |
Repainting Hobart |
The hobart is chipping again and needs to be repainting |
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duplicate |
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2025-11-12 |
Plumbing |
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Right inside the door leading into Production to the immediate LEFT of the retail walk in cooler there is a heavily rusted drain pipe that we would like to have replaced at your earliest convenience. |
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planned for Jan |
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2025-10-29 |
Other |
fixing a drawer |
There's a drawer on the table in packaging (the one nearest the sinks) that needs a couple screws replaced so we can put the drawer back in |
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bent straight. nothing loose! |
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2025-10-22 |
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Leaky faucet in retail 3 pocket sink. |
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Arend repaired |
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2025-10-22 |
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Temperature coupler on packaging machine needs wire stripped and reconnected. you've done this before. Not an emergency but sometime in the next few weeks. |
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repaired |
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2025-10-20 |
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We have a scale that has never worked since we bought it. Brand new. We've had it over a year. Anthony thought Ben might be able to do something with it. If so, great, it not we will pitch it. Gracias |
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you can pitch it, I dont have extra time right now thank you though |
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2025-10-10 |
Other |
Receiving Bank |
Ben, please work with Arend to pump out half of the water in the receiving bank. |
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Planned for Jan |
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2025-10-10 |
Other |
Air Compressor |
The Air Compressor needs an inspection and to have oil changed. |
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duplicate |
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2025-10-10 |
Other |
Roof |
Rooftop filters need to be changed |
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replaced |
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2025-10-10 |
Other |
Retail Compressors |
Retail Compressors need bi-annual cleaning |
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cleaned |
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2025-10-01 |
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We have 3 LED lights out in retail. if you have some ideas on how to replace, that would be lovely. |
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turned them on |
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2025-09-30 |
Plumbing |
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Both sprayers from the 3 compartment sinks are spraying everywhere haphazardly. |
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repaired |
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2025-09-30 |
Other |
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Casters needed for the new fridge/freezer combo for the raw room. |
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installed |
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2025-09-30 |
Other |
splash guard installed |
Arend and Remaya would like a splash guard installed. It's already here. Arend knows where it's supposed to go |
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installed |
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2025-09-03 |
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We got a new refrigerator for the raw room. Need to put casters on the bottom to get it up in the air more, away from wet floor. |
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installed |
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2025-09-01 |
Other |
boiler |
We no longer have hot water in the creamery. We believe it is an issue with the boiler upstairs in the mezzanine. |
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ok |
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2025-08-27 |
Plumbing |
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hand sink in retail, knob is broken |
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repaired |
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2025-08-27 |
Plumbing |
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The left most faucet in the production room in the creamery is only pushing out hot water. There is no cold water. |
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repaired |
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2025-08-27 |
Plumbing |
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The left most hose in production (the one closest to the gelato department) has a hole in it by the base of the spraying wand. We would like the hose replaced with the same length and a sprayer attached instead of the wand. The wand is no longer needed. |
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repaired |
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2025-08-21 |
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Hobart tripped fuse. When untripped, it is still seizing up. Hopefully not totally fucked. |
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unfortunately need Hobart out |
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2025-08-21 |
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bristle strip needs to be put on raw room door frame top and bottom |
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complete |
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2025-08-19 |
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Cold handle on left faucet on production sink is stripped and won't turn cold on. Same thing is happening in the mixing room, however, we can apply enough pressure to get it to catch. |
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duplicate |
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2025-08-19 |
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AC is out in production room. I can call CMR but thought Ben may have some ideas. We have this happen every 5 months or so. |
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reset humidity sensoir |
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2025-08-06 |
Plumbing |
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packaging room sink, hot valve doesn't close all the way and can't get only cold water. |
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repaired |
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2025-08-06 |
Other |
Grease trap |
2 grease traps in production need to be caulked |
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arend caulked them |
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2025-08-02 |
Freezer |
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Retail freezer with the gelato pints in RETAIL was leaking water from the back. |
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normal condensation from defrost |
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2025-07-30 |
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Daniel informed me that when he was using the Hobart bowl in packaging that it was making a weird groaning/screeching sound when the bowl was being lowered. |
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Greased gear |
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2025-07-27 |
Plumbing |
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No hot water in the creamery
boiler 1 is flashing: 6A
Boiler 2 is a solid 7H
Didn't notice there not being much hot water in the early am (6am) only noticed it within the last couple hours. |
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reset 6a and 7H resolved itself, issue most likely due to water leak within compartment |
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2025-07-23 |
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soap sink in packaging room is not pulling soap. I can call chemical company to come out and service but thought you might be able to do quick fix. If not, no big deal. |
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Repaired |
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2025-07-18 |
Lights |
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Two lights are out. One is in the Packaging Room and the other is in the Raw Room. |
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having A&N replace |
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2025-07-07 |
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Sink by gelato dipping case is not functioning. Might need a new "sink neck" |
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Repaired |
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2025-06-27 |
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Need to tear up tiles in bathroom and replace. I can work with Ben and discussed with him. |
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postponed for now |
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2025-06-25 |
Other |
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We previously disccussed cutting into the wall to see where the leak is coming from between retail and production with the gelato pasteurizer. |
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dumping to much water in the drain at once. 1/2 tub at a time |
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2025-06-13 |
Other |
bristle strips |
bristle strips and T strips are here, to be installed to production double doors. |
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installed |
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2025-06-13 |
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I bought two door knobs..... one of the back door..... and one for the Milk Receiving room. The one for the door from the production room to Milk Receiving room, has a lock on it. |
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replaced/repired both doors |
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2025-06-13 |
Other |
door handle replacement |
we have a new door handle for the raw room door that needs to be installed |
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complete |
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2025-06-11 |
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There's a pin hole in the Count Check CIP line. |
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replaced |
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2025-06-08 |
Plumbing |
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The sani sink in production and the wash sink in packaging are leaking. The production pips are also draining slow and backing up into other sinks and the elbow connection in packaging that goes to the drain has fallen off and wont' stay back on. |
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Both 3 compartments have all new seals *installed correctly*. Checked for leaks and all clear. |
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2025-06-08 |
Other |
gelato pasteurizer and batch freezer |
The gelato hose on the batch freezer has fallen into the machine. It's easy to get out but hard to put the panel up for one person. It's just awkward. Also Arend would like to find a better solution for the hoses. maybe feeding them into a pipe on the wall that will then go into the drain? not sure. |
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repaired and added pvc drain pipe |
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2025-06-07 |
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Wanna make the Hobart paddle such that it stops approximately an inch above the bowl so it cannot touch the bowl when mixing. |
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yesterday I adjusted limit bolt to be an inch higher, limiting the bowl from touching the bottom of the paddle |
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2025-06-04 |
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We got an eye wash kit in. Need to get it mounted when you have time. Probably needs dry wall anchors. |
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Installed next to packaging hand sink |
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2025-06-04 |
Other |
retail grease trap seal |
the grease trap in retail needs to be re-sealed |
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Resealed trap |
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2025-05-21 |
Other |
back door |
back door is not latching, arm on top needs to be adjusted. and needs a bristle strip |
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I replaced with rubber gasket. I will install bristle strip if you order it , let me know |
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2025-05-21 |
Freezer |
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we have walk-in freezer door spare parts in, just needs to be installed. |
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Completed |
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2025-05-21 |
Other |
packaging machine |
new cup dropper part arrived for packaging machine, needs to be installed |
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Replaced piston and calibrated machine |