|
2026-06-09 |
Electrical |
|
Heating unit is boiling the water |
|
|
monitoring |
|
2026-06-06 |
Other |
|
Add two pumps of grease each to the two inserts on the top of the pump motor |
|
|
|
|
2026-06-01 |
Other |
|
Add two pumps of grease each to the two inserts on the top of the pump motor |
|
|
duplicate |
|
2026-05-31 |
Other |
|
|
|
|
checked water heaters and ok. |
|
2026-05-16 |
|
|
Switch lamp burnt out |
|
|
replaced |
|
2026-05-12 |
Plumbing |
|
Delime if needed. |
|
|
ok |
|
2026-05-04 |
|
|
Douglas not refilling fully. |
|
|
repaired water heater |
|
2026-05-01 |
Plumbing |
|
Delime if needed. |
|
|
ok |
|
2026-05-01 |
|
|
Douglas does no fill completely, has to be filled with assistance by the hose |
|
|
reset heaters |
|
2026-04-25 |
|
|
switch fell off that indicates on/off/refill. The switch is in a cup on the douglas. We are still able to currently operate. |
|
|
|
|
2026-03-29 |
|
|
Wash temp dial not reading at 140 min, temped water in the Douglas as 140 |
|
|
duplicate |
|
2026-03-12 |
Plumbing |
|
Delime if needed. |
|
|
ok |
|
2026-03-04 |
|
|
I have noticed that the metal block which keeps the bucket washer in level is moved almost an entire inch to the edge of the block. There is a risk it might fall out from under the machine creating a lot of damage. |
|
|
repositioned |
|
2026-02-24 |
Other |
WELDING |
The middle piece of one of the long metal “catchers” for the Douglas has come off. The broken piece can be found on a desk in the production office. |
|
|
welded back together |
|
2026-02-23 |
|
|
The Douglas seems to be currently working as normal, but I was informed about potential “boiling water “ or the Douglas reaching unsafe high temperatures before I arrived. Writing this work order just as a precaution |
|
|
replaced thermostat |
|
2026-02-15 |
Plumbing |
|
We aren’t getting it to fill all the way. I have been having this issue the last couple of days. I fully drained it, and refilled, but it isn’t filling itself enough for us to run it. Unsure what’s up |
|
|
one of 2 tankless units was erroring. reset |
|
2026-02-12 |
Plumbing |
|
Delime if needed. |
|
|
delimed |
|
2026-02-11 |
Other |
WELDING |
“Food trap” in Douglas is split in half |
|
|
duplicate |
|
2026-02-11 |
|
|
Yellow sprayer for Douglas has a leak/cut in tube that makes it bend awkward |
|
|
ordered new hose |
|
2026-02-06 |
Other |
|
Add two pumps of grease each to the two inserts on the top of the pump motor |
|
|
greased |
|
2026-02-01 |
Other |
|
Add two pumps of grease each to the two inserts on the top of the pump motor |
|
|
greased |
|
2026-01-12 |
Plumbing |
|
Delime if needed. |
|
|
ok |
|
2026-01-12 |
Plumbing |
|
Delime if needed. |
|
|
ok |
|
2025-12-30 |
|
|
Douglas wash temperature not going up |
|
|
contactor and 3 wires burned up, under-powered contactor is the root cause. Replaced contactor and replaced wires. currently heatin up |
|
2025-12-12 |
Plumbing |
|
Delime if needed. |
|
|
ok |
|
2025-12-11 |
|
|
3 step sprayer attached to Douglas has a cut on the outside tube |
|
|
repaired |
|
2025-11-12 |
Plumbing |
|
Delime if needed. |
|
|
ok |
|
2025-11-05 |
|
|
Wash pressure dial occasionally goes wonky; machine sounds normal and no low water |
|
|
ok |
|
2025-10-16 |
|
|
The panels are making a squeaking noise when Douglas is running, is there a way to make them stay in place? |
|
|
lubed |
|
2025-10-12 |
Plumbing |
|
Delime if needed. |
|
|
ok |
|
2025-10-10 |
|
|
Douglas hose seems to have a bubble |
|
|
repaired |
|
2025-10-08 |
|
|
Attached sprayer has a tear and a bubble |
|
|
repaired |
|
2025-10-06 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
ok |
|
2025-09-29 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
cleaned |
|
2025-09-26 |
|
|
Douglas seems to occasionally not fill all the way after refilling, though it is not a consistent issue. |
|
|
water heater issue |
|
2025-09-22 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
delimed |
|
2025-09-15 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
delimed |
|
2025-09-08 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
delimed |
|
2025-09-01 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
delimed |
|
2025-08-25 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
ok |
|
2025-08-18 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
delimed |
|
2025-08-11 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
delimed |
|
2025-08-04 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
delimed |
|
2025-07-29 |
Other |
Soap dilution for Douglas Bucket Washer |
We are officially switched over to the new Metal Safe soap in the Douglas Bucket Washer. Can you confirm it's the same or adjust the dilution rate of this detergent if necessary? |
|
|
Calibrated per specs |
|
2025-07-28 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
Delimed |
|
2025-07-26 |
|
|
The connector for the Douglas hose is loose |
|
|
repaired |
|
2025-07-21 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
delimned |
|
2025-07-14 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
cleaned, installed liquid detergent |
|
2025-07-07 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
delimed |
|
2025-06-30 |
|
|
Delime with Eco Lyme. ! quart for both tanks, Clean jets, screens and sidewalls |
|
|
Delimed |