Scale (Defender)
Location:
Pastry
Work Orders
Date requested |
Type | Problem | Cost | Time spent | Status | |
|---|---|---|---|---|---|---|
| 2026-07-30 | Other | Scale frozen on ounce setting | Unable to set the scale to a pounds unit | repaired | ||
| 2026-07-16 | Scale won't turn on. Tagged and in the red room | closing until indicator comes in | ||||
| 2026-07-10 | We get these calibrated a couple of times a year. Does anyone know the last time this happened? I think we need to do it again soon | NeWeigh comes out annually | ||||
| 2026-03-18 | Top part is coming off. Just looks like the screw to attach it to the stand is stripped. Tagged and in production | tightened bolt holding right side up. This is the way it will be until it's not and we buy a new top of the scale. 100% functional | ||||
| 2025-12-31 | Cover over plug is cracked | replaced | ||||
| 2025-10-21 | Won’t hold charge, or charger broken | Repaired | ||||
| 2025-10-21 | Defender 5k charging cord missing | Repaired | ||||
| 2025-03-01 | Other | Scale | Droopy display stalk | repaired | ||
| 2024-12-18 | Other | I red-tagged one of the pastry scales. The "neck" of the scale (which supports the display) is corroded at the base, meaning it can bend forward and back and will eventually snap off fully. I'm hoping there is something we can do to reinforce the joint so it won't snap? | welded | |||
| 2024-11-14 | Scale won't charge and keeps turning off | repaired | ||||
| 2024-03-19 | Other | Scale constantly reading error code. Won’t tare unless heavy object on it. Red tagged. | repaired | |||
| 2023-12-31 | Other | Red tagged, defender scale doesn’t hold a charge. I’ve tried different charging cords as well. | could not verify/find scale | |||
| 2023-10-08 | Metal cracked at base of scale causing scale neck to tilt forward | unable to repair | ||||
| 2023-08-31 | Other | Scale misbehaving | Scale not staying zero’d after benching something. I think it is the front right bumper that the plate sits on is messed up… replace bumper?? | repaired and balanced | ||
| 2023-06-01 | Electrical | Showing error until weight added, off weight by about 2 lb | Complete | |||
| 2023-05-19 | Top of scale falling off | complete | ||||
| 2023-04-15 | Digital top of scale has come off | Complete | ||||
| 2023-04-13 | Other | Scale not holding its zero | Scale will not hold its zero. Weight fluctuates and when item is removed, scale does not return to 0.0# | complete | ||
| 2023-01-06 | Other | Speed rack wheel | A speed rack's wheel is falling apart, the rack is red-tagged and by the maintenance office. | repaired | ||
| 2021-06-12 | Electrical | Won't stay on. | In-Progress: Ordering parts, REPLACED | |||
| 2021-05-26 | Other | Missing front two feet | Complete | |||
| 2021-02-04 | I talked to you guys already but wanted to make it official. The scale under the metal table with a red tag on it needs a new knob on the left side of the screen. | Complete | ||||
| 2020-11-21 | Electrical | Both rechargeable scales with plug chargers are not charging nor working while being plugged in. One will not tare and the other will just shut off saying "lo batt" even while plugged in. Both in maintenance office. | replaced to chargers | |||
| 2020-10-13 | Other | missing foot on scale | We've lost a foot on one of the defender scales :( Can you fashion us a new one- like the peg leg we have on another? Thanks! The scale is reg tagged and under the small metal table across from the 140qt mixers. | installed new foot | ||
| 2020-09-05 | There is a defender scale in pastry that will not tare or zero out completely until it is unplugged. Though it dies fairly quickly when it is not plugged in. It was plugged in all night and should have had enough charge to last awhile with out its power source. | Complete | ||||
| 2019-12-10 | Electrical | Tall Scale #100 fluctuates in weight due to metal plate moving around | its working fine this morning, I think the feet were slightly out of balance | |||
| 2018-11-21 | Electrical | Pastry defender scale #305, possible short in cord. Turns off if you bump it. | Repaired. Please let me know if further issues | |||
| 2017-12-24 | Other | Defender Scale #305 | The stand is becoming loose from the base of the scale | 15 mins | complete | |
| 2017-10-15 | Electrical | Table scaled #100 | The cord on scale #100 is frayed at the top where it plugs into the screen. It shut off on it's own, as well. I'm hoping the issues are related and fixing the cord solves the shut down issue. | 15 mins | complete | |
| 2017-07-28 | Other | Labeled #100 | The scale won't turn on :( | |||
| 2017-07-23 | Electrical | Scale #100 | Scale #100 will turn off in the middle of operation while plugged in. | 10mins | complete |